We want you to make a conscious decision on day care, it has to be the best fit for you and your child(ren). If you choose Knotz, than you can simply enrol your child(ren) or expected baby/babies through our (Dutch) online enrolment form. Existing customers can log in on the Knotz parent portal and add and enrol their (expected) child(ren).
After receiving your details, we will send you the appropriate financial estimate with the information needed to calculate the childcare allowance through the tax authorities.
The registration fee is € 25,OO per child. The application is definite when Knotz has received both the registration fee and the financial estimate signed for approval, this is possible per e-mail or online. After this, you will receive proof of your enrolment and your placement is reserved. If your enrolment is cancelled, the registration fee will not be refunded. If you register your child for after school care (BSO) and you are already a customer at Knotz, the registration fee does not apply.
About three months before the commencing date we will send you the contract and an authorization form to sign. Our General Conditions are applicable to all contracts. You will receive these with the contract. The contract will concern a certain period and ends in the month (on either the 15th or the end of the month) that the child turns 4 at day care or 13 at after school care.
Before your child starts at Knotz, we will make an appointment for an intake interview and we will discuss when the child can come in to get familiarised. During the intake interview you will receive the day care information booklet which lists all information.
Every month Knotz makes the quotation for the placements costs of the following period available through the online parent portal. The payments happen automatically with a direct debit.
For structural changes to the contract, enrolments and unsubscriptions we maintain a two-month notice period starting from the 1st or 16th of the month. Structural changes always need to be reported in writing or requested via firstname.lastname@example.org.